Privacy Policy Page

SHOP MASVINGO PRIVACY POLICY

Effective Date: 08/02/2025

At Shop Masvingo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

- Personal Information: Name, contact number, delivery address, and email address.

- Payment Information: EcoCash or ZIPIT transaction details (we do not store card details).

- Usage Data: Device type, browser type, pages visited, and interaction history.

2. How We Use Your Information

- To process orders and manage transactions.

- To communicate with you regarding your account or purchases.

- To improve our services, website performance, and user experience.

- For marketing and promotional purposes (only with your consent).

3. Sharing of Information

- We do not sell or rent your personal information.

- Information may be shared with trusted third-party service providers (e.g. delivery partners) strictly for order fulfilment.

- We may disclose data if required by law or to protect legal rights.

4. Data Security

- We use appropriate security measures (encryption, secure storage) to protect your information.

- Access to your data is restricted to authorised personnel only.

5. Cookies and Tracking

- Shop Masvingo may use cookies to enhance website functionality and gather analytics.

- You can adjust your browser settings to refuse cookies.

6. Your Rights

- You may request to view, update, or delete your personal data at any time.

- You may opt out of marketing communications.

7. Children’s Privacy

- Shop Masvingo does not knowingly collect data from children under 16 years of age.

8. Changes to This Policy

- We may update this Privacy Policy periodically. We encourage users to review it regularly.

9. Contact Us

If you have questions or concerns about this policy or your data, contact us:

Email: info@shopmasvingo.com

WhatsApp: +263 773 898 219